Testimonials for Northeast Basement Systems

Our cats enjoy having that basement space back and we enjoy the "peace of mind" of a never-again wet basement! Thank you all for the work, advise & help.
Judi R. of Milford, NH
The men who did the work were terrific. Miguel seemed to be the leader. They were all polite and extremely hard workers. They answered my questions even though I am a novice at this time!
Carolyn D. of Dunstable, MA
I just had Jimmy, Jack, and Steve install some Waterguard, Trench Drain, and Water Guard port. They were very professional and fun to have here. They sealed off the work area as tight as a hospital isolation unit so that nothing in the basement had a speck of dust on it. In fact, after they done, the work area was cleaner than it had been prior to their arrival. It was all easy breezy and at a good price. I'd also like to thank Dan Doyon for coming to the house and explaining what would be done and leaving me with a professionally done proposal and autoCAD like depiction of the work to be done.
Matt T. of Bedford, NH
All team members were very nice. They cleaned up properly. The smell in the basement has diminished a lot!
Antonela P. of Bedford, MA
I am an existing customer of yours. I can't find on your site where to give a compliment on services performed. I compared your services, extent of work, warranty, etc to your major compeitors and recommended to my daughter your company. You completed the major portion of the job last winter but due to the frost, you couldn't bury the discharge line. You promptly returned to complete the job with one of the same key people who was on the original installation who is "Khris". Khris did a great job on the installation, clean up and very pleasant to work with while being a professional representative of your company. Kudos to Khris and the rest of the team who installed an effective system leaving my daughter (and me) free of worries during the high water table and rainy season.
Bill P. of Lexington, MA
I was very impressed with your company from beginning to end. John was very professional, well-informed, and helpful. Your crews did an excellent job, were courteous, and cleaned up after themselves. I have recommended you to others. -Susan Ngo
Susan N. of Nashua, NH
Whoever answers the phone is always courteous and helpful. Chris is pleasant and answers all my questions, and he did a very good job servicing my system.
Sharon V. of New Boston, NH
We had Northeast Basement Systems install a dehumidifier in our basement. I called for a free estimate to see if they could help get rid of a musty odor we were smelling when entering our home from our garage. They sent Scott Callaway out to our home. He explained what was causing the odor and recommended a dehumidifier to solve the odor problem. He was very pleasant to talk with and was not punchy at all to purchase. (which we liked), but was glad that we did because within two weeks, the odor was gone. The installer Derek was also very nice and made the installation go smoothly. Thank you for your great customer service.
Margaret F. of Windham, NH
Had an excellent experience with the sump pump installation. Took only a couple of hours. Now I have no worries about water issues from rain in my basement. NEBS were prompt, professional, and courteous. Highly recommended!
Gary C. of Lawrence, MA
Hi kevin,  I just wanted to touch base with you about the work you did last year in my basement.  It was the best money I ever spent and I'm so glad I got it done. Thank you!! ~Cheryl~
Cheryl of Manchester, NH
After my initial experience, the owner came out and did the estimate himself. He was as knowledgeable as the last and extremely professional. He helped me understand a few things the last guy left out and better described the products he offered. The last guy left a ton of reading material that was very insightful and helped me in the process of deciding. Can't wait for the final product!
Benjamin R. of Manchester, NH
I just had my basement done with this company. They were an incredible pleasure to deal with!  My basement was constantly flooded so Tom Armano was able to move up my installation date to help me out. Then Steve and Dave came out to do the installation on the weekend!  Steve and Dave were very professional, clean, and did a great installation job. Since my install was in the winter, NE Basement Solutions will come out in the spring to bury my discharge pipes. It has only been a few days since my install, but I am incredibly happy with the project and now look forward to having a dry basement!!!!
Dylan C. of Manchester, NH
The service tech was great! He was very friendly and knowledgeable. He explained how the pump worked, what he was going to service, and how I could test it. Great job!
Matt J. of Haverhill, MA
Very personable and professional; neat and well organized. Satisfaction is excellent. I interviewed several other companies, but N.E. Basement Systems had more professional follow-ups.
Chuck B. of Haverhill, MA
My wife and I were VERY impressed with Northeast Basement Systems.  From start to finish they were quick to respond to emails/calls, polite and easy to work with.  I dealt mostly with Mark (who was great!), but everyone I spoke with and the crew that did the work were all great.They just finished up yesterday so I haven't had a chance to see our sump pump in action (thank god), but I'm confident that it'll work just as Mark said it would.  If you're thinking about water proofing your basement, I highly recommend these guys!  It's worth noting that I also dealt with Dan in regards to finishing our basement and he was VERY polite and showed us some impressive work!!
Eric G. of Haverhill, MA
Total testimonials : 22

our service area

We serve the following areas

MassachusettsNew Hampshire Our Locations:

Northeast Basement Systems
157 Batchelder Road
Seabrook, NH 03874
1-603-769-8629
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