Job review from in Waltham, MA 02453 on 03/02/20

Overall Rating:

5  out of 5
Our Overall Service
Call Representative

I am very glad the call representative indicated that I was the new owner of the homeowner. Appears there were some issues with the previous owners that I was unaware of.

Our Service Person

Justin was very knowledgeable of the sump pump system I have installed and general information on the system's operation. He went through all of the various issues I have observed and tested the operation of both sump pumps and confirmed that the alarm sensors worked. He provided valuable information on improvements to consider.

Our Service Person's Diagnosis
Our Service Work

Justin quickly changed out the malfunctioning sump pump. He had the pump available in his truck and the replacement took no more than 15 minutes.

The Cleanup Process

What type of work did you have done:

Sump Pump

Names of any products installed:

sump pump replacement under warranty

our service area

We serve the following areas

MassachusettsNew Hampshire Our Locations:

Northeast Basement Systems
157 Batchelder Road
Seabrook, NH 03874
Service Area
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