Job review from Jennifer in Pembroke, NH 03275 on 02/01/19
He was quick to find out if the Service person was available for a same day visit due to the value of my basement and my sump pump not working. He was able to put me on hold, talk to someone and come back with a same day appointment with in a minute! Great customer service!!!
Justin came out to my house twice and was great. On the 2nd trip which was for a completely different pump I had to call him after he left due to the heavy downpours we were having and he was willing to come back and help with the problem I was having. Justin is very knowledgeable about the products and does a great job as a "sales guy" : ) I will only ask for Justin in the future when I have to have service done to the sump pumps
Our Service Person's Diagnosis
Everything was cleaned up. No dirt or mud anywhere.
What type of work did you have done:
Names of any products installed:
1/2 HP sump pump
Northeast Basement Systems
Pembroke, NH 03275
Friday, February 1st